NOTE: Because each of these steps represents a possible solution to this issue, check the volume after completing each step. Manuals are posted on your model support page. IMPORTANT: If model-specific information is needed to complete any of these steps, refer to the instructions supplied with the product. Follow these steps to try to resolve this issue.
If the volume coming through your portable player sounds too low when external speakers are connected, there may be a setting that needs to be adjusted, or the speakers may not be connected correctly.
Check Applicable Products and Categories for details. IMPORTANT: This article applies only to specific products and/or operating systems.
